Safety & Trust

Acceptable Use Policy (AUP)

Effective Date: July 25, 2026

YourHomeHeart.com is committed to providing a safe and respectful platform for users seeking meaningful relationships. Our Acceptable Use Policy (AUP) prohibits:

  • Age Restriction: Users under the age of 18 from creating an account or using the platform.
  • Minors Protection: Child exploitation, grooming, or any attempt to interact inappropriately with minors.
  • Abusive Behavior: Harassment, bullying, threats, hate speech, discrimination, or abusive behavior.
  • Explicit Content: Sharing or requesting sexually explicit content, pornography, or non-consensual intimate images.
  • Deception & Fraud: Fraud, scams, impersonation, catfishing, phishing, financial solicitation, or other deceptive activities.
  • Illegal Activities: Illegal activities or content that violates applicable laws or infringes on the rights of others.
  • Spam & Bots: Spam, unsolicited advertising, or the use of automated accounts (bots).

Controls to Identify and Detect Violations

We enforce our Acceptable Use Policy through the following measures:

Age Verification

Users must confirm they are at least 18 years old during registration. Accounts suspected of belonging to minors are suspended and reviewed.

Profile Review

User profiles and profile updates may be reviewed to ensure compliance with our platform policies.

User Reporting

Users can report profiles or behavior that violates our Acceptable Use Policy. Reports are prioritized for review by our moderation team.

Account Investigation

Accounts flagged through user reports or suspicious activity are investigated. Violations may result in content removal, temporary suspension, permanent account termination, or referral to law enforcement where appropriate.

Fraud Prevention

We monitor for suspicious account activity, including fake accounts, impersonation attempts, multiple account creation, and behavior commonly associated with scams.

Ongoing Policy Review

We regularly review and update our moderation procedures and Acceptable Use Policy to address emerging safety risks and maintain a secure platform for our community.