Privacy Policy

1. Information We Collect

We may collect account details, username or display name, email address, phone number if provided, date of birth, gender, gender preferences, voluntarily provided profile details, profile photos or videos, general location, device information, IP address, browser data, login times, cookies, and similar technical information.

If you purchase a subscription or premium feature, payments are processed securely by third-party payment providers. We do not store complete credit or debit card numbers.

2. Communications

We may retain communications sent through the platform to operate messaging, detect fraud, prevent abuse, enforce our Terms, respond to safety reports, and comply with legal obligations. We do not routinely monitor private conversations unless required for safety, moderation, fraud prevention, or legal compliance.

3. How We Use Information

We use information to create and manage accounts, provide matching features, support users, verify identity when necessary, reduce fake accounts, prevent scams and abuse, process payments, personalize the service, send service updates, improve HomeHeart, and comply with applicable laws.

4. Profile Visibility

Information you choose to include in your dating profile may be visible to other users, including your display name, profile photos, age, general location, interests, and biography. Please avoid placing sensitive details such as your home address, financial information, or government identification in your public profile.

5. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, improve website performance, analyze traffic, and deliver a more personalized experience. You can manage cookie preferences through your browser settings.

6. Sharing Information

We do not sell your personal information. We may share information with payment processors, cloud hosting providers, identity verification providers, analytics providers, customer support providers, service providers under confidentiality obligations, and law enforcement or government authorities when required by law or a valid legal process.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No online system is completely secure, so we cannot guarantee absolute security.

8. Your Rights and Account Deletion

Depending on your location, you may have rights to access, correct, delete, download, object to, or restrict certain processing of your personal information. You may delete your account through account settings or by contacting us. Certain records may be retained where required by law, to resolve disputes, prevent fraud, enforce agreements, or maintain security.

9. Children's Privacy

HomeHeart is intended only for individuals who are at least 18 years old or the minimum legal age required in their jurisdiction to use dating services. We do not knowingly collect personal information from minors and will remove accounts we determine belong to minors.

10. International Users and Third-Party Services

Your information may be processed in countries with different data protection laws. HomeHeart may also link to or integrate with third-party services, including payment, analytics, identity verification, or social platforms. Their privacy practices are governed by their own policies.

11. Changes and Contact

We may update this Privacy Policy from time to time. Material changes will be posted on the website or communicated through appropriate channels. For privacy questions or requests, contact HomeHeart at enquiries@yourhomeheart.com.